The original article can be found here.
– More than a few of those (businesses) that survived found ways to adapt and change how they conduct business, what or how they sell, and some intrepid and truly entrepreneurial souls started new businesses during the crisis;
– Arguably the most important tool for countless surviving SMEs has been the cellphone;
– WhatsApp, Facebook Shop, Messenger, SMS, Twitter, Instagram and TikTok allowed small businesses (whether informal or formal) to show off their wares, communicate with customers, collect their data, take their money and arrange delivery;
– South Africa’s Readiness for the Fourth Industrial Revolution’ was particularly harsh.
