Special Features Archive

Adapt to remain relevant

Last week, I discussed Customer Experience Transformation Theory and the reasons why it is a necessity for your business rather than a nice to have. I then used Kodak and Blockbuster as examples of how […]

Special Features Archive

Small businesses cannot fade away

I am often outspoken about the need to unlock South Africa’s economic growth by enabling entrepreneurship. The reality of the matter is that, while every company has dreams of becoming the next big thing (Microsoft, […]

Special Features Archive

Avoiding those Kodak moments

Disruption was not invented in 2020. While it was a year that saw massive amounts of it, the world has faced similar periods of disruption throughout history. Some companies have embraced it, while others have […]

Special Features Archive

Movement in the right direction

In our previous article, we looked at the challenges that South Africa faces when it comes to economic growth and the country’s dependence on State Owned Entities (SOEs). We also showed how Telkom and the […]